Live Chat Agent Told Him He Couldn’t File A Warranty Claim Unless His Headset Was Damaged By Accident, So He “Accidentally” Dropped It So He Could Get A New One » TwistedSifter
Some people are afraid of talking to customer service agents on the phone. Like this man who prefers filing a warranty claim over email or live chat. The live chat agent told him he couldn’t file a claim yet unless the product was damaged by accident. He took that as a hint at what to […]
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